Terms of service

Terms of Service

These Terms of Service apply to purchases and use of the Mudless Miles online store. By using this store or placing an order, you agree to these terms and to the policies shown at checkout.

Products

We make reasonable efforts to describe our products accurately. Colors, materials, dimensions, packaging, and included accessories may vary slightly from images or descriptions. Product availability and pricing may change without notice.

Product fit and use

Product fit depends on vehicle dimensions, seat design, headrests, and installation. Mudless Miles products are designed for everyday vehicle protection, organization, and dog travel comfort. Unless specifically stated with supporting documentation, our products are not crash-tested safety restraints and should not be represented as preventing injury in an accident. Customers must follow installation instructions. Product misuse, chewing damage, or improper installation may not be covered.

Orders and payment

When you place an order, you are making an offer to purchase. We may accept, decline, cancel, or modify an order when needed because of inventory, pricing, payment, shipping, fraud-risk, or fulfillment issues. Payment must be successfully processed before an order is fulfilled.

Shipping

Shipping times are estimates and may vary based on product availability, carrier performance, destination, and events outside our control. Tracking will be provided when available.

Returns and refunds

Returns, refunds, replacements, and damaged-item claims are handled according to our Return and Refund Policy.

Customer information

You agree to provide accurate billing, shipping, and contact information. We use customer information according to our Privacy Policy and Shopify's applicable platform policies.

Intellectual property

The Mudless Miles name, branding, product copy, images, design, and store content may not be copied, resold, or reused without permission.

Limitation of liability

To the fullest extent allowed by law, Mudless Miles is not liable for indirect, incidental, special, or consequential damages related to use of the store or products purchased from the store.

Changes

We may update these terms from time to time by posting the latest version on this page.

Contact

Questions about these terms can be sent to support@mudlessmiles.com.